Existing borrowers and maturities.
Clients with a mortgage with us.
Follow-on and additional borrowing rates
Your questions answered.
We will write to mortgage borrowers before their deal is due to expire, and offer exclusive follow-on rates. Note we may be able to carry out product switches up to 3 months before the end of the current product.
We consider additional borrowing applications for existing borrowers . This will need to be done via a paper application (see our toolkit) and your client will need to select from our specialist additional borrowing products. View deals for existing borrowers by using the filtering option in our product finder.
Paper applications and documents can be sent to [email protected]. The max file size is 6MB.
After you submit the paper application we will produce the ESIS for your client, and send this directly to you share with your customer.
Unfortunately we don’t currently pay retention proc fees.
This is something we are reviewing internally and will update you of any changes.
Our calculators can help you get a better idea of your clients’ potential to borrow the amount they need.
We’ve put together some helpful guidance, including the networks and clubs we work with, useful downloads and more.
Need to talk?
Nothing beats a proper conversation, so when you’re ready to talk we’d love to hear from you.
Get in touch with our friendly and knowledgeable team.
Prefer to talk?
Call 0330 123 0723
From our blog
Fixed rate product changes: 26 May
Notification of fixed rate product changes
Notification of product withdrawal: shared ownership
Changes to our fixed rates
Product update: we’re cutting rates
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