Existing borrowers and maturities.
Clients with a mortgage with us.
Follow-on and additional borrowing rates
Your questions answered.
If your client is coming to the end of their current mortgage deal, we will write to them 6-8 weeks before they are due to expire, offering them exclusive follow-on rates. The customer does have the option of selecting the rate they would like and notifying our Mortgage Administration team directly.
We consider additional borrowing applications for existing borrowers . This will need to be done via a paper application (see our toolkit) and your client will need to select from our specialist additional borrowing products. View deals for existing borrowers by using the filtering option in our product finder.
Paper applications and documents can be sent to [email protected]. The max file size is 6MB.
After you submit the paper application we will produce the ESIS for your client, and send this directly to you share with your customer.
Unfortunately we don’t currently pay retention proc fees.
This is something we are reviewing internally and will update you of any changes.
Our calculators can help you get a better idea of your clients’ potential to borrow the amount they need.
We’ve put together some helpful guidance, including the networks and clubs we work with, useful downloads and more.
Need to talk?
Nothing beats a proper conversation, so when you’re ready to talk we’d love to hear from you.
Get in touch with our friendly and knowledgeable team.
Prefer to talk?
Call 0330 123 0723
From our blog
Having trouble accessing our online portal? Please see below for two possible solutions
Residential rates are coming down
The return of shared ownership – now available
We’ve dropped rates on holiday let and expat BTL
Our BDMs are going hybrid
Lending criteria updates? You got it!