Submit business.
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Submit business.
Ready to submit a mortgage application for your client? We’ve got you. Use our online portal to manage and track your case.
Following our name change to Suffolk Building Society please be aware whilst we transition our systems your current case will continue to be processed in the Ipswich portal. Upon completion your client will be a member of Suffolk Building Society. We will contact your client directly to inform them of our name change and they may receive both Ipswich and/or Suffolk communications from us. For information and useful downloads please check out our Ipswich portal tools.
Having trouble accessing our online portal? We’ve created a quick guide to show you some solutions.
General tips
Using the portal.
Our portal can be used for residential, buy to let, shared ownership, self build and expat cases with up to two applicants. For more than two applicants, guarantors or for porting cases we will need a paper application form.
In order to submit business to us you must be registered on our panel. We will set you up within 48 hours and confirm all the information needed to enable you to use our portal.
General tips
- When entering your application, please remember to select your mortgage club
- Please do not enter the case in block capitals
- With credit cards, please only enter the last 4 digits of the PAN number and the lenders name
- If it is an expat BTL, please answer No for the foreign currency indicator as the rent is paid in sterling and for Expat residential, please answer yes, unless they are paid in sterling.
- When amending a product throughout the application process, please avoid using the ‘View Alternative Products’ button as this feature is not functional. Please select an alternative product from the list when inputting the application.
Cases in progress
Ipswich Building Society portal tools.
Your current case will continue to be processed in the Ipswich portal, until we transition our systems following our name change. Upon completion your client will be a member of Suffolk Building Society – we’ll contact them directly to inform them of our name change and that they may receive both Ipswich and/or Suffolk communications from us.
For cases currently progressing in the Ipswich Building Society portal we have put together a separate toolkit.
Looking for something else?
From our blog
What’s new.
Our blog contains the latest goings-on and updates across the Society, so here’s where you can check out our latest product updates, mortgage news, insights and more.
Our regular emails include our latest news, so if you don’t already receive our updates get in touch and sign up. You can also follow us on Twitter and LinkedIn.
Fixed rate product changes: 26 May
Notification of fixed rate product changes
Notification of product withdrawal: shared ownership
Changes to our fixed rates
Product update: we’re cutting rates
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