We’re currently working on our BTL calculator in light of our recent criteria changes. We hope to have this back up and running soon but if you need any help in the meantime, please contact your BDM or the Helpdesk on 0330 123 1073.

Mortgage applications temporarily paused

Written by Suffolk Building Society

8 Aug 2022


Product Changes

2 min read

Effective immediately: mortgage applications temporarily paused.

A recent high volume of business has resulted in our service levels exceeding the timescales we are comfortable with. After monitoring the market and careful consideration we are temporarily pausing mortgage applications with immediate effect.

This is not a decision we have taken lightly and is a temporary measure to enable us to clear our backlog. We are working hard to process our existing pipeline and our aim is to get all cases to offer and completion as quickly as possible

For cases already in progress we have the following extended deadlines:

DIPs can be submitted on withdrawn products up to 5pm on Tuesday 9 August.

Mortgage applications from these previously submitted DIPs can be submitted up to 5pm on Tuesday 16 August.

 Our latest updates by email.

We sent this information by email to our subscribers. The email will have come from “[email protected]” which is our dedicated, no-reply email address for outbound communications (if you need to email us directly, please use [email protected] instead).

Didn’t receive the email? Get in touch so we can add you to our subscriber list.

Found this useful? Why not share

Your browser is out-of-date.

This site is not fully supported in Internet Explorer.
Please download one of the browsers below to continue using this website.

  • Google Chrome
  • Microsoft Edge